Travel can be wonderful. But business travel is generally more like death by paper cuts. Last week I landed and was still a bit famished even after the eight tiny pretzels snack I was graciously given in flight. So I began to peruse the food options. I spotted a smoothie stand and that sounded perfect. So I headed over and made my pick.

“I will have the Peanut Butter Zone smoothie.”

The worker turned and looked at the menu as if that order was a complete surprise. Maybe she thought she was being pranked for one of those cable shows. Perhaps I was making stuff up. She carefully examined the ingredients on the menu board and turned to me.... (Continued)